I can definitely see how this tour can work out for people who are visiting from other countries, or for the couples with no kids. It gives an amazing overview of what some American states are like, and most importantly - the most beautiful national parks. It's great that you don't have to worry about booking 6 nights at different motels, and worry about renting a car and driving all day by yourself in the middle of nowhere. The tour guide, Bruce, was very helpful and knowledgeable.
However, I'm not sure if that's the tour you want to take with the small kids. Out of the 7 days, 3 days are devoted to driving pretty much 10-12 hours a day, stopping at local gas stations for some fast food every 2-3 hours, with no sightseeing. I found it very devastating to travel with the 3 year old and 1 year old. There were also other, bigger, kids on the bus, and the trip looked much smoother for them because they spend pretty much the entire time using iPad.
1. Would be super nice if the bus was cleaned (garbage, floors) after every day of traveling. It was cleaned just once, and starting the day off with a mess is not the most pleasant experience, especially taken that the tips for the tour guide/bus driver are 6$ per day per person.
2. The tour is very rushed. I wish at least for the most famous national parks (Zion, Yellowstone) we had a whole day of walking, maybe having a picnic, etc. I took the tour mostly to see Zion park, and we spent there literally 1.5 hours max, and just 3 stops (two 15-minute each, and one for 30 min). I wish I could spend more time walking around. Same for Bryce Canyon. We were driving the whole day (!!!) just to have a 1 hour hike around the canyon. Perhaps, some national parks can be skipped, and more attention can be devoted to the biggest parks. Also, when looking at the schedule for each day, you might have an impression that your stop in Sacramento, for example, will allow you to at least look around and do some sightseeing. It was only 30 min, however, enough to get a coffee in the nearest Starbucks and use a restroom.
3. The time when we had to be on the bus was 6:30AM, and one day - 4:30AM. This hardly feels like a relaxing vacation, especially if you are traveling with the kids as their sleep is disturbed.
4. Almost no on-bus entertainment- we watched 3 movies in 7 days, and I feel like it doesn't cost much to watch 3 movies a day, taken how long and boring the drive is.
But as I said, this tour might be a perfect match for some people, as it's probably nice to spend couple days napping on the bus, reading a book or watching videos while seeing the beauty of the American states.