Madrid by Night & Flamenco

Terms & Condition

• PLEASE READ CAREFULLY:
  The purchase of any travel services represents your acceptance Terms & Conditions set out herein. Please ensure that you read carefully and understand these Terms & Conditions prior to booking.
• Tour Accommodations: The Tour Operator reserves the right, if necessary, to substitute other similar hotels for hotels listed. Such substitutions may be made at any time and without prior notice. The Tour Operator cannot be held responsible for hotel over-bookings; should such occur, the Tour Operator will undertake to find similar accommodations in the same area.
• Passport and visas: A valid passport is required for United States citizens. Citizens of other countries require a valid passport and may require additional documents. Such persons should contact consulates of countries to be visited and obtain proper documents before departure. The possession of required and valid passport and visas is the sole responsibility of the traveler. The Tour Operator assumes no liability for lack of proper documents.
• Cancellation: Once a partial or full payment has been made, cancellations will only be accepted in writing. Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure.
  Cancellations received more than 14 days prior to departure - 10% of total purchase amount.
  Cancellations received within 14 days - No refund.
  No refund will be made for abandonment of services. No refunds will be made for transfers, city tours or any other services (including meals, accommodations or transportation) voluntarily not taken.
  The refund amount will be credited directly to your account. Or the refund can also be forwarded directly to your credit card with a 10% handling fee.
• Responsibility: The Tour Operator holds itself free of any responsibility for any cause, in all matters connected with hotels, accommodations, sightseeing tours and transportation, whether by air, rail, bus, motorcar, boat or any other means. The Tour Operator and/or its agents will not be responsible for the loss or damage of any of the traveler's belongings. The Tour Operator reserves the right to accept or retain any person as a member of a tour at any time. Baggage and personal effects are at the owner's risk throughout the tour unless insured.
• Limitations of Liability: The Tour Operator and its agents act only as agents for the traveler's hotels, restaurants, sightseeing and transportation (such as railroad, aircraft, boat, motor coach, automobile, or any conveyance). The Tour Operator and its agents shall not be responsible or liable for any injury, loss or damage, delay or inconvenience arising out of or in connection with any defect in any vehicle or any act, omission, neglect, accident, error or default of any company or person engaged in providing such hotel, restaurant, sightseeing, transportation or other services of the tour. The Tour Operator and its agents shall not be responsible or liable for alterations of the tour itinerary or arrangement, if such alterations become advisable or necessary for the comfort or well being of any passenger, or for any reason whatsoever. The right is reserved to withdraw any or all tours or portions thereof. The sole and exclusive responsibility and liability of the airline shall be in accordance with and as limited by the contract of carriage in the passenger's ticket, the applicable tariffs, and provisions of the Warsaw Convention, if applicable.
• Prices may vary and are subject to availability by season, weekend, and/or holiday.
• While we will make every effort to maintain a regular operation, we reserve the right to cancel a scheduled trip and issue a full refund to affected customers under special circumstances.
• We reserve the right to modify the tour arrangements for smooth operation of the tour.