Terms & Condition
PLEASE READ CAREFULLY
The purchase of any travel services represents your acceptance Terms & Conditions set out herein. Please ensure that you read carefully and understand these Terms & Conditions prior to booking.
A fee may be charged for any revision or alteration made to a reservation after the booking is confirmed. Name changes or corrections may be treated as a cancellation and cancellation fees will apply. A change of tour date or tour itinerary may be treated as a cancellation, and normal cancellation fees will apply. No change in pick-up location is allowed within 2 business days from departure. We are not responsible for the missed tour due to unconfirmed change in pick up locations.
Cancellations and Alteration fees
Regardless of the reason, cancellations result in costly charges from our travel and hotel providers covering penalties and fees incurred by canceling confirmed and pending bookings. Therefore, cancellation penalties and or fees will apply. Time of cancellation will be determined when notice is received and confirmed by our office. Notice of cancellation must be made directly to Taketours through web mail at Contact Us. Your refund request will be answered and processed promptly. If you do not receive any reply within 2 business days, that means your request is not received successfully; thus, the tour status remains "confirmed". Please contact us immediately
(Notification day and departure day are not counted)
- Cancellations received up to 7 days prior to departure will incur a penalty of
$100 per person.
- Cancellations received within 4-6 days of departure will
incur a penalty of
$200 per person.
- Cancellations received within 3 days of departure will incur a penalty of
100% of total purchase amount.
- Unused features are non-refundable. No shows forfeit entire payment.
We cannot grant refunds more than 30 days after completion of tour.
There is 6% handling fee of refund amount add-on to the above penalties.
Due to no cancellation policy enforced by Antelope Canyon, no refunds of the Antelope Canyon admission fee are allowed even passengers cancel the entire trip or no show on the day of departure.
We constantly strive to improve tour itineraries and features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary - we reserve the right to vary itineraries and to substitute hotels. At certain peak periods, duplicate departures may operate, and sometimes in reverse order in which case hotels may vary from those stated on the itinerary pages.
We reserve the right to cancel or re-schedule any tour departure in accordance with operating requirements
(e.g. minimum number of passengers) or circumstances beyond its control. If cancellation is made any time prior to departure* of the tour, Taketours' only liability will be to refund to the passenger the amount it has received for the tour booking. We will try to re-book the same or a similar tour. Please note that we are not liable for any cancellation penalties incurred on any other travel arrangements including air tickets purchased separately from customers.
We are not responsible for any other travel arrangements affected due to our cancellations.