I really liked this tour. Monica was our tourguide, she was very patient and explained everything very well. The hotel was really good and clean, we got morning snacks and the restaurant/buffets were good. Overall I recommend even if you don't know English very well, you still see places that you wouldn't get to by yourself
I recommend the tour but not the bus. It was freezing cold during the 3-hour trip btw Montreal and Quebec giving us headaches. I requested several times to shut down the air conditioner but no response.